PRIVACY POLICY

We collect the following information when you shop with us:

• Contact & order details: name, email address, phone number and shipping address you provide at checkout.
• Order information: the products, sizes and amounts in your order.
• Payment information: processed directly by Razorpay. We do not collect or store your full card or bank account details.
• Device & usage data: basic technical data and local browser storage used to keep your shopping bag.

• To process, fulfil and deliver your orders;
• To communicate order confirmations, updates and support;
• To handle returns, refunds and customer queries;
• To send updates and offers only if you opt in, and you can unsubscribe at any time;
• To prevent fraud and comply with legal obligations.

We share personal information only as needed to run our business:

• Razorpay — our payment partner, to process payments and refunds securely;
• Shipping & courier partners — to deliver your order;
• Service providers — such as hosting, strictly to operate this website;
• Authorities — where required by law.

We do not sell your personal information.

We use appropriate technical and organisational measures to protect your information. Payments are handled over encrypted connections by Razorpay. No method of transmission over the internet is completely secure, but we work to safeguard your data.

We use your browser's local storage to remember the items in your shopping bag. We do not use this data to track you across other websites.

We retain order and contact information for as long as necessary to fulfil orders and comply with legal, tax and accounting requirements.

You may request access to, correction of, or deletion of your personal information, subject to legal limits. To make a request, email team@miroapparel.com.

For privacy questions or complaints, contact our grievance officer, Nikhil Hegde, at team@miroapparel.com, or by post at the address on our Contact page. We will respond within a reasonable timeframe.